NetSight
medium6.5

CVE-2010-4763

The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, …

Impact

The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.

Affected products

VendorProductAffected versions
OtrsOtrs
through 2.4.10
Versions 0.5, 1.0, 1.0.0, 1.0.1, 1.0.2

Weakness classification

References