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high8.8

CVE-2017-9324

In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening …

Impact

In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.

Affected products

VendorProductAffected versions
OtrsOtrs
from 3.3.0 through 3.3.16
from 4.0.0 through 4.0.23
from 5.0.0 through 5.0.19
DebianDebian Linux
Versions 8.0, 9.0

Weakness classification

CWE-269

References