NetSight
high8.8

CVE-2018-14593

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30.

Impact

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.

Affected products

VendorProductAffected versions
OtrsOpen Ticket Request System
from 4.0.0 through 4.0.30
from 5.0.0 through 5.0.28
from 6.0.0 through 6.0.9
DebianDebian Linux
Versions 8.0, 9.0

References