medium6.5
CVE-2018-20800
An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13.
Impact
An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.
Affected products
| Vendor | Product | Affected versions |
|---|---|---|
| Otrs | Otrs | Versions 5.0.31, 6.0.13 |