medium5.7
CVE-2021-21435
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface.
Impact
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
Affected products
| Vendor | Product | Affected versions |
|---|---|---|
| Otrs | Otrs | from 6.0.0 through 6.0.30 from 7.0.0 through 7.0.23 from 8.0.0 through 8.0.10 |