CVE-2024-28986
SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
Exploited in the wild
This vulnerability is on a Known Exploited Vulnerabilities catalogue, added 2024-08-15. Federal due date: 2024-09-05.
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Impact
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Affected products
| Vendor | Product | Affected versions |
|---|---|---|
| Solarwinds | Web Help Desk | through 12.8.2 Version 12.8.3 |