Scaleway status

We found the root cause and applied a patch in order to recover the service. However, while further incidents cannot be entirely ruled out, our technical teams are actively working to identify and implement the necessary measures to prevent recurrence.

Updates had piled up, causing these issues. It has now been resolved.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Temperatures are decreasing following an intervention by our service provider.

Timeouts are observed on qwen3-embedding-8b model through the Generative API.

We have detected a public switch is down in DC2, Room : 205 205, Rack G2

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We have a temporary outage on a RPN Switch bay A53 an A54 which might cause traffic issue. As such, a maintenance is planned : 14/10 - 10 AM UTC/12 AM Paris time A short interruption (approximately 5 minutes) is to be expected.

We are currently experiencing a network incident affecting a switch in DC5, which is currently unreachable. Our technical team is investigating the situation and working on the required recovery actions.

En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may take longer than usual. Our teams are fully mobilized to restore normal service and handle requests as quickly as possible. Thank you for your patience and understanding.

Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.

[Started Around 14h00 CET] Jobs cannot be executed. Clients will see job runs stuck in transient states like validated, queued, or running. Issue is under investigation

Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.

incident has been mitigated, we are implementing a long-term solution

Scheduled maintenance is currently in progress. We will provide updates as necessary.

[15h00 utc+2] We are experiencing instabilities with a critical part of the glm-5.2 model infrastructure, working actively on the mitigation

Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.